abc4 Complete Terms and Conditions
Please read these terms carefully before using our platform — all rules covering accounts, bonuses, deposits, withdrawals and responsible gambling are detailed here.
Table of Contents
- 1. General Terms
- 2. Eligibility and Age Requirements
- 3. Account Registration
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotional Offers
- 6. Betting and Gaming Rules
- 7. Fair Play and Prohibition of Cheating
- 8. Account Closure and Suspension
- 9. Privacy and Data Protection
- 10. Responsible Gambling
- 11. Limitation of Liability
- 12. Contact and Complaints
abc4 (hereinafter referred to as "abc4", "Platform", "we" or "us") is an online betting and casino platform providing services to users in Bangladesh. These terms and conditions form a binding agreement between you and abc4. By accessing the platform or creating an account, you confirm that you have read, understood and agreed to these terms in full.
General Terms
1 Key Provisions
The terms and conditions set out in this document apply to all services on the abc4 platform — including cricket betting, slot games, live casino, fishing games and other gaming services. Users must comply with the following:
- All abc4 services may only be used for personal and recreational purposes, not for commercial purposes.
- Any information provided on the platform must be accurate and complete.
- Violation of these terms may result in immediate account closure and forfeiture of the balance.
- abc4 reserves the right to change these terms and conditions at any time without notice.
- The English version of these terms is in effect and will be treated as final in the event of any dispute.
Scope of Services
abc4 provides payment transaction services for users in Bangladesh via bKash, Nagad and Rocket. Our platform is secured by SSL encryption technology and follows fair play principles. Service availability may be temporarily interrupted due to technical maintenance or legal reasons.
Eligibility and Age Requirements
2 Registration Eligibility
The following conditions must be met to open an account and play on abc4:
- You must be 21 years of age or older — for ages 21+ only.
- You must be a resident of a country or region where use of abc4's services is not legally prohibited.
- You must have a valid and active mobile number and email address.
- Each individual may operate only one account.
- abc4 may request documentation at any time to verify age or identity.
Account Registration
3 Account Creation Requirements
To register successfully on abc4, you must provide accurate and complete information. The following points are important to consider during the registration process:
- Each user may create only one account. If multiple accounts are created, all of them will be closed.
- It is entirely the user's responsibility to keep their account password secure.
- Sharing or renting an account to any third party is strictly prohibited.
- Providing false information during registration will result in permanent account closure.
- abc4 may request a national identity card or other documents as part of identity verification (KYC).
Account Security
Use a strong password to protect your account and never share your login details with anyone. If you suspect unauthorized access to your account, contact abc4 immediately. abc4 will not be held responsible for unauthorized activity on an account unless it is proven that the fault lies entirely on our part.
Deposits and Withdrawals
4 Deposit Rules
abc4 currently accepts payments via bKash, Nagad and Rocket. The following conditions apply to deposits:
- Minimum deposit amount: ৳200 (for each method).
- Deposited funds must be sent from an account registered in the user's own name.
- Funds sent from third-party accounts or unknown sources will be returned and the account may be subject to investigation.
- After a successful deposit, the balance is usually updated within a few minutes. In case of technical issues, please contact the support team.
Withdrawal Rules
Please ensure the following conditions are met before submitting a withdrawal request:
- Minimum withdrawal amount: ৳500.
- Standard withdrawals take 10 to 45 minutes to complete.
- The withdrawal account must match the name registered on the abc4 account.
- Applicable wagering requirements must be met before withdrawing from a bonus balance.
- If fraud is suspected, abc4 may temporarily hold a withdrawal for verification.
- Funds related to an active bet cannot be withdrawn before the outcome of that bet is determined.
Bonuses and Promotional Offers
5 Welcome Bonus Terms
abc4 offers new members a 150% bonus on their first deposit, up to a maximum of ৳15,000. The following conditions must be met to receive and withdraw this bonus:
- To receive the bonus, you must select the bonus option on your first deposit after registration.
- A 25x wagering requirement must be met before the bonus amount can be withdrawn.
- abc4 determines which games are eligible toward meeting the wagering requirement — not all games may contribute equally.
- Another bonus offer cannot be added while a bonus offer is currently active.
- In cases of bonus abuse (such as account syndicates or arbitrage betting), the bonus and any associated winnings will be voided.
- abc4 reserves the right to change or withdraw any promotional offer at any time.
VIP Program and Cashback
abc4's VIP program has 4 tiers, with weekly cashback benefits available at each tier:
- Bronze: up to 0.3% weekly cashback.
- Silver: up to 0.6% weekly cashback.
- Gold: up to 0.9% weekly cashback.
- Platinum: up to 1.2% weekly cashback.
VIP tier advancement is based on active and regular play. Cashback benefits apply subject to the conditions set for each tier.
Betting and Gaming Rules
6 Gaming Code of Conduct
All gaming activities on abc4 are conducted fairly and transparently. Users must comply with the following:
- A bet that has been confirmed cannot be changed or cancelled, unless a technical error makes this applicable.
- If a game stops mid-session due to an internet disconnection, abc4 will determine the outcome according to the server log.
- If a bug is found in the software of a game provider (such as PG Soft, JILI, Pragmatic Play or Spribe), abc4 reserves the right to void that round.
- Results in all crash games including Aviator (Spribe) are determined by the provider's algorithm.
- For cricket betting, abc4's own odds policy applies to BPL, IPL, T20 World Cup and ICC international matches.
In Case of Technical Errors
If a software or network technical error causes incorrect results, incorrect odds or incorrect payouts to be displayed, abc4 reserves the right to pay the correct amount or make corrections. Winnings from bets placed by taking advantage of any error will be considered void.
Fair Play and Prohibition of Cheating
7 Prohibited Activities
abc4 is committed to maintaining a fair and honest gaming environment. The following activities are strictly prohibited:
- Placing bets using bots, automation software or any artificial means.
- Abusing bonuses by using multiple accounts (Bonus Abuse).
- Harming the platform through coordinated activity or syndicates.
- Using the platform for money laundering or other illegal financial activities.
- Harassing abc4 staff or attempting to deceive them with false information.
- Attempting to access the system through hacking, phishing or any other form of cyber attack.
If evidence of any of the above activities is found, abc4 will immediately close the account, forfeit the associated balance and report to law enforcement agencies if necessary.
Account Closure and Suspension
8 Reasons for Account Closure
abc4 reserves the right to temporarily or permanently close any account in the following circumstances:
- Violation of these terms and conditions.
- Providing a false identity or forged documents.
- Evidence of being a minor.
- Suspicious transactions under investigation.
- At the user's own request (self-exclusion).
- Inactive account (no login for an extended period).
Account Closure by the User
You may request account closure at any time by contacting us. It is important to settle all active bets and complete any valid balance withdrawal before the account is closed. Under the Self-Exclusion facility, you may take a break from the platform for a specified period.
Privacy and Data Protection
9 Use of Personal Information
abc4 collects, stores and processes users' personal information solely for the purpose of providing and improving services. For more details, please visit our Privacy Policy page. In summary:
- Your information is not sold to third parties.
- The platform is secured by SSL encryption, so transaction data remains safe.
- Data stored on our servers is protected by strict security protocols.
- Information may be shared with authorities upon request for applicable legal reasons.
- Users may contact the support team to view or delete their stored personal information.
Responsible Gaming
10 Responsible Gaming Policy
abc4 believes that gambling is for entertainment, not as a source of income. We encourage and support users to play responsibly. To this end, we provide the following features:
- Deposit Limits: Users can set their daily, weekly, or monthly deposit limits.
- Take a Break: The account can be temporarily suspended for a set period of time.
- Self-Exclusion: An option is available to take a long-term break.
- Reality Check: Information on playing time and spending is displayed regularly.
If you notice signs of gambling addiction, contact our 24/7 Bengali Live Chat Support immediately. For more details, visit our Responsible Gaming page.
Limits of Liability
11 abc4's Liability
abc4 always strives to provide reliable and uninterrupted service. However, abc4 will not be liable in the following situations:
- If service is disrupted due to internet or mobile network issues.
- For issues related to third-party payment gateways (bKash, Nagad, Rocket).
- For losses caused by negligence in handling user account information.
- For unforeseen natural disasters, government directives, or other uncontrollable circumstances.
- For issues arising from software errors on the part of game providers.
In the event of any loss, abc4's maximum liability will be limited to the actual (excluding bonus) deposit amount in the user's account at the time of the relevant incident.
Dispute Resolution
In the event of any dispute or complaint, please contact the support team first. We will try to resolve the issue as quickly as possible. abc4's final decision will be considered binding as part of the agreement. Any dispute arising from these terms and conditions will be resolved in accordance with the applicable law.
Contact & Complaints
12 Support & Complaints
If you have any questions or complaints regarding these terms and conditions, please contact us:
- Live Chat: Support is available 24/7 in Bengali — contact us directly through the platform.
- Email: [email protected]
After a complaint is submitted, abc4 will try to respond as quickly as possible. Complex matters may take a little more time to investigate. All communication can be conducted in Bengali.
Notice of Changes to Terms and Conditions
If these terms and conditions change, abc4 will display a notice on the platform and, where possible, notify you via your registered email. Continued use of abc4 after any changes will indicate that you have accepted the new terms and conditions. If you do not accept the revised terms and conditions, the option to close your account remains open at any time.